How Serena uses GA4 and GSC data
Learn how both the portfolio-level and keyword-level Serena cross-reference GA4 engagement data with GSC search performance for deeper, data-driven recommendations.
Learn how both the portfolio-level and keyword-level Serena cross-reference GA4 engagement data with GSC search performance for deeper, data-driven recommendations.
When you connect Google Analytics 4 and Google Search Console to a client, the Serena gains access to a much richer dataset. Instead of relying solely on rank positions, it can cross-reference search visibility with actual on-site behavior to produce more actionable recommendations.
What data the Serena receives
Section titled “What data the Serena receives”Both the portfolio-level Serena (on the main Track page) and the keyword-level Serena (inside a tracking project) receive:
From Google Search Console
Section titled “From Google Search Console”- Clicks, impressions, CTR, and average position (current vs previous period).
- Top queries by clicks.
- Top pages by clicks.
- Low-hanging fruit opportunities (positions 2–15 with high impressions).
- Low CTR queries (high visibility but few clicks).
From Google Analytics 4
Section titled “From Google Analytics 4”- Sessions, engaged sessions, engagement rate, conversions, and bounce rate.
- Period-over-period changes for all metrics.
- Traffic source breakdown: organic search vs AI referral sessions and conversions.
- Individual AI platform sessions (ChatGPT, Gemini, Perplexity, etc.).
Keyword-level Serena extras
Section titled “Keyword-level Serena extras”The keyword-level Serena also receives:
- GA4 landing page metrics for the specific pages that rank for the tracked keyword (sessions, engagement rate, conversions, bounce rate).
- Local pack score when the keyword has local tracking enabled.
Types of cross-referenced insights
Section titled “Types of cross-referenced insights”Serena uses the combined data to identify patterns that wouldn’t be visible from either data source alone:
- High rank, low engagement – A keyword ranks well in GSC but the landing page has poor engagement in GA4. This usually indicates a content-intent mismatch: the page attracts clicks but doesn’t satisfy the user’s need. Serena recommends content revisions.
- Traffic up, conversions down – GSC shows increasing clicks but GA4 shows flat or declining conversions. This could indicate a UX issue, a change in audience quality, or a conversion tracking problem. Serena flags this discrepancy.
- Growing AI referral traffic – When GA4 shows meaningful sessions from AI platforms, the Serena recommends ways to capitalize: structured content, FAQ sections, direct-answer formatting, and schema markup.
- High conversions, protect the page – If a landing page has strong conversion rates, the Serena highlights it as high-value and recommends protecting its rankings through regular content updates and monitoring.
- Multiple pages ranking – When GSC shows several pages ranking for the same keyword, the Serena cross-references their GA4 engagement metrics to recommend which page to consolidate around.
How to get the best results
Section titled “How to get the best results”- Connect both GSC and GA4 for the richest insights. Serena works with either one, but the cross-referencing only happens when both are connected.
- Let data accumulate for at least 28 days before generating insights. Shorter periods may not show meaningful patterns.
- Re-generate insights periodically (weekly or after significant changes) to track how recommendations evolve.
Related articles
Section titled “Related articles”- Using Serena — General guide to the Serena feature.
- Connecting and using Google Analytics 4 — Set up GA4 for your client.
- Connecting and using Google Search Console — Set up GSC for your client.
