> For the complete documentation index, see [llms.txt](https://help.rankability.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rankability.com/troubleshooting.md).

# Troubleshooting

- [Frequently asked questions](https://help.rankability.com/troubleshooting/frequently-asked-questions.md): Canonical answers about Rankability plans, product areas, navigation, credits, integrations, sharing, API access, and troubleshooting.
- [Troubleshooting common issues](https://help.rankability.com/troubleshooting/troubleshooting-common-issues.md): Use the current client, status, connection, cost, and error details to resolve common Rankability problems.
- [Whitelisting the Rankability crawler](https://help.rankability.com/troubleshooting/whitelisting-rankability-crawler.md): How to whitelist Rankability’s crawler so it can access your website for audits, content research, and knowledge base imports. Includes the exact user-agent string and step-by-step instructions for…