> For the complete documentation index, see [llms.txt](https://help.rankability.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rankability.com/activity/tasks-board.md).

# Using Activity

**Activity** is the client-level record of work Serena recommends, work in progress, monitoring alerts, items waiting for you, and completed outputs. It is not a manually managed Kanban board: Serena advances supported work through its lifecycle, while you choose what to start, dismiss, review, publish, or assign.

## Open Activity

1. Select a client.
2. Choose **Activity** in the client sidebar.

The number beside Activity indicates items that need human review. If you enter from the organization Home page, you are seeing a portfolio projection of the same client Activity records. Open the client to review and act on the complete card.

## Activity views

### Priority

Priority is the working view. It shows:

* **Your turn** — items waiting for a connection, setup choice, review, publishing decision, assignment, or another human action;
* **In progress** — supported work Serena or a Rankability tool is currently processing;
* **Alerts** — a summary of critical or warning monitoring conditions;
* **Recommended next** — up to three of the strongest current suggestions.

An empty lane is a valid state. “Nothing needs you right now” means no current card is blocked on a human decision; it does not mean the client has no data or opportunities.

### Alerts

Alerts contains grouped critical and warning monitoring findings. Alerts remain separate from your personal task queue so an advisory condition does not appear as work already assigned to you. Review the evidence and suggested next step before turning an alert into execution.

### Suggested

Suggested contains distinct opportunities Serena has queued. Open a card to understand its origin, rationale, proposed result, ownership, and any displayed cost.

Choose **Start** to review the concrete action before it runs. Metered or consequential work uses the confirmation shown by the product. Choose **Dismiss** when a suggestion is irrelevant or intentionally out of scope; dismissal removes it from the queue rather than completing it.

### History

History contains completed and measuring work, newest first. A finished card can include a direct link to its report, draft, or other output. Measuring cards can show a before-and-after window and a later outcome such as improving, flat, regressing, or too early to judge when the required evidence is available.

## Read a card

A card can include:

* a short client-specific task number;
* the action-oriented title and origin;
* a supporting summary;
* whether Serena or you own the next step;
* the latest update time;
* the current credit information;
* output links, connection status, publishing status, assignment status, measurement, and outcome.

Open the card for the full explanation and available controls. Controls depend on the task type and stage; there is no general drag-and-drop stage control.

## Start suggested work safely

1. Open the suggestion and confirm that it belongs to the correct client.
2. Review the page, keyword, location, scope, reason, and output Serena proposes.
3. Check the cost explanation. A Page Auditor card shows its audit amount. A content card explains that creating the Copywriter project is free and that draft generation is charged only when a usable draft exists; an organization’s first eligible Autopilot draft can be free.
4. Select **Start** and review the confirmation.
5. Confirm only when the scope and cost are correct.

Starting does not always mean Serena finishes the entire workflow without you. Page audits can run in progress. A content suggestion can create and research a Copywriter project, then hand it to **Your turn** so you can configure the target, brief, and tone and generate the draft.

## Handle Your turn

The card explains the required human action. Depending on the work, you may need to:

* connect or finish setting up GSC, GA4, or GBP;
* open a prepared Copywriter project and generate the draft;
* review an output artifact;
* publish through a connected WordPress or Webflow destination;
* assign the work through a connected project-management destination.

Publishing and assignment use explicit confirmation. A successful publish can move the card into measurement with a before-and-after snapshot. A successful assignment records the external provider and, when available, a link to the external task.

## Assign supported work to Asana

Asana must be connected for the organization and the selected client must be mapped to an Asana project. On an eligible Activity card:

1. Open the card and review the work and destination.
2. Choose **Assign**.
3. Review the **Assign to project tool** confirmation.
4. Choose **Confirm & assign**.

The Asana task includes the Activity summary, a direct link back to Rankability, and related Copywriter links when they exist. Assigning the same linked item again reuses the existing handoff instead of silently creating another task.

Supported Activity assignments can sync completion with their linked Asana task. This does not apply to every external task or every Rankability project, and completing the task does not publish content. See [Connecting Rankability to Asana](/account-and-settings/connecting-asana.md) for setup, mapping, and the exact synchronization boundaries.

## Interpret completion and measurement

**Done** means the supported workflow finished or the card reached its completion state. It is not proof that a website, ranking, conversion, or external system changed unless the card records that action and evidence.

Measurement needs enough time and connected data. “Too early” or an empty snapshot is not a failure. Wait for the comparison window and confirm the relevant GSC, GA4, Tracker, or other evidence is available before judging the outcome.

## Troubleshooting

* **Activity does not load** — Refresh once. If it continues, contact support with the client, approximate time, visible error, and task number if known.
* **A started card remains In progress** — Open the linked tool or report and check its actual status. Do not start a duplicate run while an existing run is pending or active.
* **A card is in Your turn but has no expected action** — Open the card details and verify the required integration and output link. Report the task number if the control is still absent.
* **Publishing or assignment is unavailable** — Connect or finish the relevant destination in client settings.
* **Measurement is empty** — Confirm the output was published, the comparison window has elapsed, and the required performance connection has usable data.
* **The same idea appears more than once** — Activity removes exact normalized suggestion duplicates in the interface, but materially different cards can share a theme. Compare their origin and proposed output before dismissing one.

## Related articles

* [Using Serena for repeatable workflows](/serena/how-serena-replaces-sops-and-training.md)
* [What Serena can do](/serena/what-serena-can-do.md)
* [Using Serena chat](/serena/using-advisor.md)
* [Using Serena with connected apps](/serena/serena-integrations.md)
* [Create a content project](/copywriter/creating-a-content-project.md)
* [Credit costs reference](/account-and-settings/credit-costs-reference.md)
* [Connecting Rankability to Asana](/account-and-settings/connecting-asana.md)